Frequently Asked Questions (FAQ)

1. Are Moblivo cases compatible with MagSafe chargers?
Yes! All our Ostand series cases are built with strong, precisely-aligned magnets that are fully MagSafe compatible — your charger, wallet, or car mount snaps into place instantly.

2. Which iPhone models do you support?
We currently offer cases for iPhone 17, iPhone 17 Pro Max, iPhone 17 Air, and iPhone 16 Pro Max, with new models added regularly.

3. Are your cases shockproof?
Yes, our Air² Pro Tech and Air Pro collections feature dual-layer airbag protection and reinforced corners, designed to absorb impact from everyday drops.

4. Do your cases have a built-in kickstand?
Many of our Ostand models (like Q3 Air, Q3 Spin, and Q3 Rugg) come with a rotating magnetic kickstand for hands-free video calls, streaming, and gaming.

5. What materials are your cases made from?
We use a range of premium materials including shockproof TPU, vegan VegSkin leather, and soft-touch silicone, depending on the collection you choose.

6. How long does shipping take?
Shipping times vary by location. Once your order is confirmed, you'll receive a tracking number so you can follow your package every step of the way.

7. Can I return or exchange a product?
Yes, we accept returns and exchanges within [X] days of delivery, as long as the item is unused and in its original packaging. Please contact us at elhamnassri@gmail.com for assistance.

8. Do you offer international shipping?
[Yes/No — please confirm which countries you ship to so I can finalize this answer]

9. How do I know which size/color is in stock?
Each product page shows real-time availability. If a color or variant is out of stock, it will be marked accordingly on the listing.

10. How can I contact customer support?
You can reach us anytime at elhamnassri@gmail.com, and we'll get back to you as soon as possible.